Aircraft component data is critical for safety, compliance, and operational efficiency—yet it is often fragmented across manufacturers, airlines, MROs, and regulatory bodies. Legacy systems rely heavily on paper records and disconnected tools, leading to inconsistent data, delayed validations, and increased compliance risks.

To address this, Airbus envisioned a Digital Component Passport (DCP)—a centralized, single source of truth for component lifecycle data across stakeholders.

As a Product Designer, I led the end-to-end UX design of this enterprise platform, translating complex regulatory requirements and multi-stakeholder workflows into intuitive, scalable experiences. I designed systems that enable users to track component history, validate records, and securely transfer ownership while maintaining full auditability.

The solution introduced structured digital workflows, real-time visibility, and standardized data models—reducing manual effort, improving data reliability, and enabling seamless collaboration across the aviation ecosystem.

Led the design of a Technical Demand Forecast (TDF) tool to optimize inventory planning for Airbus maintenance operations. The existing process relied heavily on manual effort by engineers, making it slow, error-prone, and difficult to scale.

The redesigned solution consolidated data from multiple sources into a unified interface, transforming complex datasets into actionable insights. By introducing structured workflows, improved data visualization, and efficient processing mechanisms, the tool significantly reduced processing time and enabled faster, more reliable forecasting for procurement decisions.

Built and optimized the SMS settings experience for Omeya, a platform used for sending bulk, group, and single messages at scale. The existing setup process was complex, requiring manual configuration and creating friction for users managing campaigns.

I redesigned the SMS configuration flow by simplifying authentication setup, structuring API parameters, and improving usability across key touchpoints. This enabled users to quickly configure messaging services and execute campaigns with minimal effort.

The solution streamlined messaging workflows, reduced setup time, and improved overall efficiency for businesses managing high-volume communication.

Led the design of an end-to-end communication platform combining chat, voice/video calls, and contact management into a cohesive experience. Identified usability gaps in navigation, feature switching, and interaction clarity that were slowing down user communication.

Redesigned key workflows to create a seamless transition between messaging and calling, improved usability through intuitive UI patterns, and optimized real-time interactions. The result was a more efficient, scalable, and user-friendly communication experience.